Cornell University Veterinary Specialists (CUVS) is looking for a Practice Manager to lead the day-to-day operations of our exceptional specialty and emergency hospital. Reporting to the Hospital Director/COO, the Practice Manager (PM) is primarily responsible for the client experience and clinical operations, and partners with and supports leadership with respect to finance and productivity, marketing, human resources, information technology and other hospital functions. The PM serves as the hub of the hospital, forging strong relationships with fellow leadership, uniting the team in their shared purpose, and managing and optimizing relationships with referring veterinarians and other external partners.
The PM should possess a strong working knowledge of all segments of veterinary practice management. S/he requires the ability to develop and leverage people and processes to maximize productivity while maintaining our employer-of-choice culture and a client, patient and referring community experience consistent with CUVS’s Mission, Vision, and Core Values.
Job Description and Other information at cuvscareers.org
CUVS is a for-profit subsidiary of, and wholly owned by, Cornell University. Our mission is to bring together the best of academic practice with the best of private practice to provide outstanding medical care and service, as well as education and discovery. We pride ourselves on our unparalleled quality of medicine and an outstanding and uniquely positive culture that values collaboration, communication, respect and lifelong learning. We boast board-certified specialists in most specialties, a state-of-the-art facility, a highly skilled nursing staff and robust residency training program. We firmly believe that excellence in medicine and service necessitates excellence in leadership. Our team is strong, collaborative, innovative, creative and fun; and we value each other.
Located in Harbor Point, Stamford, on Connecticut’s “Gold Coast”, the area offers beauty, a rich cultural experience, and myriad water and other outdoor activities. We are 45 minutes from Manhattan and minutes from commuter trains and the Interstate, offering easy access to other parts of New England and the Northeast.
An outstanding compensation package includes: high salary, signing and relocation bonus, 4 weeks’ vacation plus CE time, 401k with match, excellent medical and dental insurance for individual and family, disability and life insurance, pet healthcare insurance and discounts, allowance for CE, licensure and dues, and access to Cornell’s electronic library and subscriptions.
Individuals with a passion for their work, a strong sense of collaboration and teamwork, and an appreciation for diversity are strongly encouraged to apply. Please contact email@example.com.
A minimum of five years’ of management and leadership experience, preferably in veterinary healthcare
Bachelor’s Degree with emphasis in business, animal science or related field
Knowledge of standard business and hospital operations, veterinary specialty and emergency practices, or other multi-group clinical systems
Proven expertise in managing and maximizing business productivity
Demonstrated ability to lead others, including other people leaders
Demonstrated ability to building successful teams and engaging cultures
Demonstrated ability to create and maintain a stellar client experience through a top-performing client service team
Demonstrated ability to develop and maintain solid referring community relationships
Computer literacy with proven expertise in MS Office Suite and veterinary practice software