Join Our Team!  
Are you ready to leave the physical demands of clinical practice behind — without leaving veterinary medicine?

Position Description:
As an Associate Veterinarian at Pet Poison Helpline, you'll provide expert toxicology consultations by phone, email, and chat to veterinarians and other veterinary clinic professionals. You'll document cases in our electronic medical records system, support and guide veterinary support and technician staff in the contact center and collaborate with veterinarian coworkers on case management. We provide comprehensive training from day one to help you be prepared and successful in your role.

A Schedule You Can Plan Your Life Around:
Full Time Evening Shift:

• 4 shifts/week, 10.5 hours each. This is a reliable schedule with predictable end times.
• Consistent every-other-week rotation. The days of the week you work are set on a 2 week rotation providing great work-life balance.
• Shifts between 2:30pm–4am CST. This is a great schedule for night owls. Schedules published 4-6 weeks in advance.
• Every other weekend with some holidays.
• Opportunities for overtime. We don’t require overtime, but the hours are available for extra $$ if you want.

Qualifications: 

• At least three (3) years of clinical experience as a veterinarian required.  Emergency experience strongly preferred.  
• Some toxicology experience is preferred, but not required.
• Resident of the United States, in one of the states we are set up to hire from (see website for full list, https://safetycall.com/about/careers/)
• Current Minnesota veterinary medicine license or ability to obtain upon hire (does NOT need to reside in Minnesota).
• Advanced proficiency with keyboarding, PCs, Microsoft Office, and common computer software and hardware.
• Excellent written and oral communication skills with the ability to speak and write clearly with compassion and professionalism.
• Ability to exhibit sound and accurate judgment.
• The ability to apply principles of logical and scientific thinking to a wide range of intellectual and practical problems. Ability to deal with a variety of abstract and concrete variables.
• Ability to gather, analyzes, and synthesize complex or diverse information.
• Ability to work varying shifts including days, evenings, weekends, holidays and if assigned, overnights.
• Strong attention to detail and spelling with the ability to accurately enter data with very few errors.
• Ability to attend to multiple tasks simultaneously while maintaining quality and accuracy.
• Ability to accurately add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals, ratios and percentages.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Customer service focused attitude and behavior

Remote Agent Requirements:
Candidates who work remotely must have or be willing to obtain and maintain at their expense certain IT requirements including reliable high-speed internet with an ISP that can supply a cable modem internet service which meets minimum upload and download speeds. Candidates must also have a designated home office area that meets certain requirements and may not have any other responsibilities during the time they are working such as caring for dependents.

About Pet Poison Helpline / SafetyCall International

Pet Poison Helpline (PPH) supports pet owners and veterinary clinics with patients experiencing potential exposures to toxins or poisons. SafetyCall International (SCI) is the parent company of PPH, and specializes in industry adverse event management related to humans and animals.

Connections working at Pet Poison Helpline / SafetyCall International